Introduction
At Daily Mart 24 (dailymart24.com), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1. Personal Information
- When you create an account or make a purchase: We collect your name, email address, shipping address, phone number, and payment details.
- When you contact us: We may collect information such as your name, email address, and the contents of your message.
1.2. Non-Personal Information
- Usage Data: We collect information such as your IP address, browser type, operating system, and how you interact with our website (e.g., pages visited, time spent, etc.).
- Cookies: We use cookies and similar tracking technologies to enhance your user experience and gather information about traffic and interaction on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Providing and Improving Our Services
- To process your orders, facilitate payments, and provide delivery services through our partner Pathao.
- To improve our website, services, and customer support.
- To communicate with you regarding your orders, promotions, and updates.
2.2. Marketing and Promotions
- With your consent, we may send you marketing communications regarding new products, promotions, or other updates from Daily Mart 24. You can opt out of these communications at any time.
2.3. Security and Fraud Prevention
- We use your information to monitor for suspicious activities, secure transactions, and protect against fraud or unauthorized access.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:
3.1. Service Providers
We may share your information with third-party companies (such as Pathao for delivery and Ammarpay for payment processing) that help us provide our services. These companies are required to protect your information and only use it for the services they provide.
3.2. Legal Requirements
We may disclose your information if required by law, such as in response to a court order or legal process.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures (such as encryption and secure payment gateways) to protect your information from unauthorized access, alteration, or disclosure.
5. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request the deletion of your information by contacting us at info@dailymart24.com.
6. Your Rights
You have the following rights regarding your personal information:
6.1. Access and Correction
You have the right to access and correct any inaccurate or incomplete information we hold about you. You can update your account details by logging into your account.
6.2. Deletion and Restriction
You have the right to request the deletion of your personal information or restrict its processing under certain circumstances. To make such a request, please contact us at info@dailymart24.com.
6.3. Opt-Out
You can opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates through email or website notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@dailymart24.com
Phone: +8801619997779
Address: 112 B.C.C. ROAD, (2ND FLOOR), DHAKA